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Case Study – YSC Online

OUTLINE OF WORK TASKED

YSC Online requested Pristine SCS to provide a complete contract cleaning service which would take care of all their cleaning needs. YSC is a busy global psychometrics consultancy company working with major international brands including BP, Sony and Glaxo Smith Kline.

Due to the international reputation of YSC’s clients their offices must be presented to exceptional standards at all times as their clients would expect nothing less.

ATTENTION TO DETAIL

When we first met with YSC they had just decided to end the contract with their current cleaning company. The service they was receiving was not up to the required standard. The problem? There was no attention to detail, leaving the office manage constantly having to chase the cleaning company to clean areas that had been overlooked.

With this in mind after our initial meeting we prepared a cleaning schedule tailored to their needs ranging from daily office cleaning, carpet cleaning and window cleaning. We looked at areas the other company had never thought of such as the high level cleaning of the wooden beams of the 4th floor and prepared a monthly deep cleaning programme.

THE RESULT

When we asked the office manager at YSC how she felt Pristine SCS had performed on their cleaning contract she answered “Their work has been exceptional, our office looks wonderful” and more importantly for an office manager “It’s made my life a lot easier”.

If you want to achieve the same standards and results for your offices, feel free to contact us to talk about your requirements. We will prepare a proposal and programme to suit your specific needs.

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